Tesla Model S is a popular electric, luxury liftback car by Tesla Motors Inc (NASDAQ:TSLA). Apart from its amazing features, there have been some problems in Tesla Model S Car reported by its users across the world. Consumer Reports compiled the common problems they experienced in their Tesla Model S test car in an article. According to the article, Tesla Model S performed extremely well, especially in terms of security, smoothness and effortless drive, but over 12,000 miles, the car depicted some glitches.
Consumer Reports claimed that after 12,000 miles, the center screen went blank and access to every function of the car was blocked. Hard Reset was needed to restore the functions of the car. There was also a creak emanating from the passenger side roof-pillar area of the car. One of the buckles of the removable third row had broken.
Consumer Reports says that when the car crossed 15,700 miles, the front trunk lid and a virtual button on the center of the screen stopped working. Tesla Motors Inc (NASDAQ:TSLA)-supplied adapter for non-Tesla EV chargers failed. It took two days to get these problems fixed. The front trunk latch was replaced, a new charging adapter was plugged in and latest firmware 5.12 was downloaded.
Consumer Reports gave a score of “Average” to Tesla Model S based on feedback from 637 owners of 2012 and 2013 models. According to ConsmerReports, the customer service of Tesla Motors Inc (NASDAQ:TSLA) during all these fixes and repairs was professional and friendly and they didn’t charge anything for the repairs that were claimed under warranty. Consumer Reports also said that they will be analyzing 2014 models for the feedback for Tesla Model S cars this year.